Purpose of this Privacy Policy

This Privacy Policy is intended to provide you with clear and comprehensive information about how Albasateen processes your personal data. It explains how we collect, store, and use your information when you interact with our Site, including data you provide voluntarily.

Please read this Privacy Policy in conjunction with any additional privacy notices that may apply at specific times or for specific services. This Privacy Policy complements those notices but does not replace them.

Controller

Albasateen is the data controller responsible for your personal data. This means we determine how and why your data is processed.

Contact Information

If you have any questions regarding this Privacy Policy or how we handle your personal data, please contact our Compliance Department:

• Email: compliance@ALBASATEEN.com.sa
• Postal Address: 1448, Khobar 31952, Kingdom of Saudi Arabia

"Personal data" refers to any information about an individual from which that person can be identified. We may collect, store, and transfer various types of personal data, including:

• Identity Data: Includes first name, last name, username, marital status, date of birth, gender, etc.
• Contact Data: Includes billing and delivery address, email address, phone numbers.
• Financial Data: Includes bank account and payment card details.
• Transaction Data: Includes details of payments made to and from you, and information about products or services purchased.
• Technical Data: Includes IP address, browser type and version, device type, time zone settings, and other technical information related to your use of our Site.
• Profile Data: Includes username and password, purchases, preferences, feedback, and survey responses.
• Usage Data: Includes information about how you interact with our Site, products, and services.
• Marketing and Communications Data: Includes your preferences regarding marketing communications from us and our third-party partners.
• Employment Data: Includes resume, certificates, and qualifications provided during employment applications.

How We Collect Your Data

We collect data from various sources:

• Direct Interactions: You may provide us with Identity, Contact, and Financial Data when filling out forms, corresponding with us, or engaging with our services.
• Automated Technologies: We may automatically collect Technical Data about your devices and browsing patterns via cookies and similar technologies.
• Third Parties: We may receive data from third-party providers, such as payment processors, technical service providers, and publicly available sources.

We will only process your personal data when legally allowed. We typically use your personal data for the following purposes:

• To perform a contract we have with you (e.g., processing purchases).
• Where it is necessary for our legitimate interests, provided those interests are not overridden by your rights and interests.
• To comply with a legal obligation.
• To process your job application.

We may use your personal data for the following purposes:

• Promotional Offers: We may use your Identity, Contact, and Profile Data to personalize marketing and send relevant offers. We will only do this if you have opted in or are a current customer.
• Marketing Communications: If you have made a purchase from us or requested information, we may send you marketing communications unless you opt out.

Opting Out

You may opt out of receiving marketing communications at any time by adjusting your preferences via the website, using the "unsubscribe" link in emails, or contacting us directly.

Our Site uses cookies to collect anonymous information and enhance your user experience. Cookies are small data files stored on your device while you browse. You can manage or disable cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our Site.

We may share your personal data with:

• Affiliates and partners.
• Service Providers: Third parties who perform services on our behalf (e.g., payment processing, delivery services).
• Legal Compliance: We may disclose your data if required by law or to enforce our contractual rights, protect our business, or in connection with a merger or acquisition.

We will ensure any third-party service providers implement appropriate data protection measures.

Your personal data may be transferred outside the Kingdom of Saudi Arabia. When this occurs, we will ensure that appropriate safeguards are in place to ensure the security of your data.

We will retain your personal data only as long as necessary to fulfill the purposes for which it was collected, including legal, regulatory, or reporting requirements. If we need to keep your data longer due to legal obligations, we will do so.

You have several rights regarding your personal data, including:

• Access: You can request a copy of the personal data we hold about you.
• Correction: You can ask us to correct any inaccurate or incomplete data.
• Erasure: You can request the deletion of your personal data, subject to certain exceptions.
• Withdraw Consent: You can withdraw consent at any time where we rely on it for processing. This will not affect the lawfulness of processing before your withdrawal.
• Objection to Processing: You may object to our processing of your data if we are processing it for direct marketing or if we rely on legitimate interests.

If you wish to exercise any of these rights, please contact us using the details provided above.

If you have concerns about how we handle your personal data, you have the right to lodge a complaint with the Saudi Arabian Data Protection Authority or other relevant regulatory body.